Tickets
Operational workflows for requests, issues, and follow-up.
DomusLedger will support structured ticket workflows for maintenance requests, resident issues, operational tasks, and follow-up between residents, boards, and property managers.
Issue tracking.
Capture operational requests and incidents in one structured workflow.
Status lifecycle.
Track progress from open request to resolution and closure.
Communication history.
Keep comments and follow-up connected to the original request.
Role-aware handling.
Separate resident visibility from board and manager operational oversight.
Operational follow-up
From loose messages to structured resolution.
Maintenance issues and resident requests are often spread across email, chat, phone calls, and informal notes. DomusLedger is being designed to bring these workflows into a structured operational layer.
Tickets will support clearer ownership, better follow-up, and stronger visibility into the status of operational requests.